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FAQ
PUBLIC WORKS
For more information about the various agencies and organizations that operate within Cupertino, please go to the Other Civic Organizations section of this web site.
Who do I call for a traffic signal complaint?
Call the Public Works Department at (408) 777-3354
Does the city take care of sight obstructions at corners?
Call the Public Works Department at (408) 777-3354. Staff will review the site and notify property owners. If it is city property, a crew will be sent out to clear the sight obstruction.
How do I have the permit parking waived for special events?
A letter to the Director of Public Works is necessary with dates and times of the event.
Write to:
Ralph Qualls, Jr.
Director of Public Works
City of Cupertino
10300 Torre Ave
Cupertino, CA 95014
How can I get a crossing guard?
This is a case by case request, please call Public Works at (408) 777-3354
How can I get a stop sign installed?
Stop signs cause a substantial inconvenience to motorists. A Stop Sign will only be installed where warranted and shall not be used for speed control. To star the process, please write a letter to the Director of Public Works requesting stop control. Staff will perform warrant study.
Who do I call about an Oversized Load/Transportation Permit?
Call the Public Works Department at (408) 777-3354
How do I get a house moving permit?
To begin you will need to get a building permit from the building department (408) 777-3228. Then call the Public Works Department for a house moving permit (408) 777-3354.
Who do I call if I have a question about speed enforcement?
Call the Public Works Department at (408) 777-3354 or Sgt. Don Ray at (408) 868-6600.
How do I get permit parking?
Permit parking can be restrictive to neighborhood parking. A petition prepared by the city must be circulated among the residents of property on the street. At least 2/3 of the neighborhood must be in agreement. The permit parking study fee of $880 shall be collected from the requesting party. The permit fee is $45 per household for every two year period. After signatures are verified and the fees is collected, the request goes to city council for approval. Once approved a letter requesting vehicle information is sent to each resident, this must be returned. Permits will be issued for each vehicle registered on the street along with 2 guest permits. Signs will then be installed.
Is there a street light out in your neighborhood?
Call (408) 777-3342 with the location and/or pole number, along with your name and phone number. Or use our Access Cupertino on-line system and choose the category of Street Light.
How do I receive a rebate for the installation of an Ultra Low Flush Toilet?
As an incentive to conserve water, the Santa Clara Valley Water District and water retailers in the area are sponsoring a rebate program for customers who replace existing toilets with ultra-low flow toilets of 1.6 gallons or less. Up to $75 per toilet purchase may be refunded, with a limit of three per household.
The installation of Ultra-Low Flow toilets is required by California law in all new construction. Therefore, these toilets are not eligible for rebates.
Residents who receive water from San Jose Water Co. (408) 279-7900, or California Water Co., (650) 917-0152, should contact those companies for applications. You will be required to submit the original receipt and the label off the box.
How often will my street be repaired?
Streets normally receive a slurry seal every 5 to 7 years. An overlay is down when patching on a street exceeds a certain amount and it is determined that is needs more than a slurry seal.
If you have an immediate repair need to report, please use our Access Cupertino.
How do I find out where my property line is?
Contact Public Works Dept., 10300 Torre Ave, (408) 777-3354.
Do I need a permit to do work between the street and my property line?
Yes, you need an Encroachment Permit to be allowed to put anything other than plants in the area. Contact Public Works Department for information (408) 777-3354.
Who maintains the sidewalks?
The City has criteria for both replacement and grinding. Please contact the City Service Center (408) 777-3269 to have the sidewalk surveyed to determine if it meets the criteria for these repairs, or use our Sound-Off Form to report a possible repair need.
When was the last speed survey done?
Section 40802 (Speed Trap) of the California Vehicle Code requires a Traffic and Engineering Survey to be conducted within five (5) years prior to the date of the alleged violation, and where enforcement involves the use of radar or other electronic device which measures moving objects. Contact Public Works Department for information at (408) 777-3354.
How can I get speed bumps on my street?
The first step is to submit a petition prepared by the city. Staff will evaluate the street for grade and geometrics, for example. If the preliminary criteria is met a speed survey will be scheduled for the street . If speeding has been determined, and enforcement has not reduced the problem, speed bumps may offer a solution. Typically the speed bumps are installed during the summer months to insure a strong adhesive bond with the roadway surface.
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