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Welcome to the New

Welcome to the City of Cupertino’s redesigned website. Explore our new look and structure, which reflect the priorities and values of our local government and community. Check out our new and updated content.

The old website, which served us well for many years, has been retired to make way for this fresh approach to the City’s internet presence.

We’d love to hear your comments and feedback on the new via our Website Redesign Satisfaction Survey as we work to continually improve the site to give you the info and tools that you need.

Community Shuttle Coming to Cupertino

City Council decision will bring some relief to Cupertino’s transit desert

Post Date:07/03/2019

Cupertino is currently in a transit desert. Regional rail lines such as Caltrain, VTA Light Rail, BART, and Amtrak do not serve our residents. Yet thousands of workers travel to and from Cupertino daily, with growing traffic congestion and air pollution. Faced with few options, most people need to resort to driving alone.

But not anymore.

The Cupertino City Council is keeping the community on the move with its approval of an 18-month pilot program for an on-demand shuttle. The June 18, 2019, decision will see the City partner with ride-sharing company Via, an on-demand shuttle solution, which will provide transportation services anywhere in Cupertino and connect the City to Caltrain for the first time ever. The shuttle system will feature 10 ADA accessible, 6-passenger Mercedes Metris vans with bike racks.

When Does it Start?

The service is anticipated to begin in fall 2019. Once operational the program will run for 18 months, the duration of the pilot program. Once a contract has been negotiated with Via, staff will bring the contract to Council for authorization, along with a public outreach campaign strategy. 

How Much will it Cost?

Fares are set at $5 per ride. Discounted fares will be available for low-income riders and De Anza College students. Weekly and monthly packages will be available offering four rides per day. Some destinations like El Camino Hospital and Kaiser Permanente Santa Clara may have a slightly higher fare as they are outside Cupertino; however all other trips, including to Caltrain stations, will be $5. Fare discounts and packages will be released in the coming months.

Where are Station Stops?

An on-demand shuttle has no station stops or routes. Instead, it uses small vans requested by a mobile app or by phone. Once a ride is requested, the app will show the van’s location and arrival time, usually within 15 to 17 minutes. Able-bodied riders are asked to walk a short distance to the shuttle (200 to 300 feet) to make the trips faster. Once aboard, as you make your way to your destination, other riders board that are heading in a similar direction. Back-end technology pairs riders with similar destinations making for less waiting time and faster trips. Mobility impaired riders do not need to walk and can request door-to-door service.

When Can I Ride and Who Can Use It?

The service area is anywhere within the City of Cupertino (including Rancho San Antonio Open Space), with limited locations outside of Cupertino, including the Sunnyvale Caltrain Station, Mountain View Caltrain Station, Kaiser Permanente Santa Clara, and El Camino Hospital. Riders ages 14 and older may ride (minors with parental consent) and you do not need to be a Cupertino resident to ride.

To keep up on the latest community shuttle news, visit


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