COVID-19 Information:


Learn more about COVID-19, City services, and the Shelter-in-Place Order.  



Partnering with the Community

Permits that Code Enforcement IssuesReport Code Violations Other ResourcesCode related FAQs

The Code Enforcement Division is comprised of a staff of two full-time officers and operates five days per week, Monday through Friday. Code Enforcement is responsible for enforcing the provisions of the Cupertino Municipal Code and various other related codes and policies. To meet this obligation we obtain compliance through intervention, education and enforcement. We strive to partner with the community in enforcing neighborhood property maintenance standards, as it is our goal to help maintain property values and create a healthy, aesthetically pleasing community.

Important Message Regarding Parking Citations 

Enforcement of the parking ordinance for street sweeping will be suspended until further notice.  This policy is in response to the State of California and Santa Clara County ordered ”Shelter in Place” mandate that is currently in effect.

All parking citations issued on Wednesday, March 18, 2020 for Cupertino Municipal Code 11.24.230(B) (Parked During Street Cleaning) will be dismissed in the best interest of public health and safety.


Contact Points for Various Issues

Who do I call for...

Code Violations Commonly Investigated

The following are some of the common municipal code violations investigated.  

Permits Issued by the Code Enforcement Division

Contact Us

The Code Enforcement staff is committed to providing high quality customer service. To contact us, call 408.777.3182 or email us at


For additional information concerning code enforcement and various municipal code information, please visit our Frequently Asked Questions page. 

Effective beginning July 1, 2018 - Parking Ticket Payment Plans and Low-Income (“Indigent”) Considerations

The City of Cupertino offers a payment plan for customers who are determined to be indigent under specified criteria. A person may apply for a determination of indigence and to pay a citation in installments within 60 days of the citation’s issuance or within 10 days after the hearing determination (whichever is later).

The payment plan allows a maximum monthly payment amount of $25.00 if the amounts due total $300.00 or less. The maximum timeline for full payment under a plan is 18 months.

There will not be a processing fee.

  • An approved application may also:
    Waive all late fees and penalty assessments if an indigent person enrolls in the payment plan.  Waived late fees and penalty assessments will be reinstated if the person falls out of compliance with the payment plan.
  • Provide a one-time only option for an indigent person to enroll in a payment plan for tickets prior to 7/1/18 and/or for tickets after 7/1/18 where the 60 day requirement was not met, even tickets on hold at DMV, and have the hold rescinded and late fees waived.
  • Allow a one-time late payment of up to 45 calendar days from a payment plan due date. The payments must resume by the end of the 45 days.  Waived late fees will be reinstated if the person falls out of compliance a second time, and the payment plan will be cancelled.

Please call (800) 989-2058 if you have any questions or need additional assistance.

Per Government Code 68632 (a), a person may be determined indigent if they provide documentation they are receiving public benefits under one or more of the following programs:

  • Supplemental Security Income (SSI) and State Supplementary Payments (SSP). Documentation required is two of your most recent benefit check stubs or statement and certification from the county’s Social Services office.
  • California Work Opportunity and Responsibility to Kids Act (CalWORKs). Your Golden State Advantage Card (EBT) is required as documentation.
  • Supplemental Nutrition Assistance Program (SNAP). Your Golden State Advantage Card (EBT) is required as documentation.
  • County Relief, General Relief (GR), or General Assistance (GA). Verification from the County Service Office is required for documentation.
  • Cash Assistance Program for Aged, Blind, and Disabled Legal Immigrants (CAPI). Verification from the County Service Office is required for documentation.
  • In-Home Supportive Services (IHSS) (Article 7 9commencint with Section 12300) of Chapter 3 of Part # of Division 9 of the Welfare and Institutions Code). Your Medi-Cal card will be required for verification.
  • Medi-Cal Documentation.

Alternatively, per Government Code 68632 (b), a person may be determined indigent if their monthly income is 125 percent or less of the current poverty guidelines updated by the US Department of Health and Human Services. Documentation required can be a recent paystub or bank statement verifying income.

If a person’s indigent status is found to have been willfully fraudulent, his or her fines and fees reduction shall be overturned and the full amount of tines and fees shall be restored.  

To apply for a parking payment plan, a person must send a copy of the citation along with proof of indigent status to:

City of Cupertino
Care of Citation Processing Center
P.O. Box 10479
Newport Beach, CA 92658-0479