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Learn more about COVID-19, City services, and the Shelter-in-Place Order.  



Via-Cupertino Shuttle

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Customer Service: (669) 201-1892

Temporary COVID-19 Preventive Measures

  • 1 passenger per van only (up to 3 from the same household);
  • Vans are sanitized continuously by Via;
  • Plexiglass dividers between drivers and passengers are coming soon;
  • Saturday service is temporarily discontinued
  • Face coverings/masks are required to ride!

Introducing Via-Cupertino

An 18-month pilot program for an on-demand shuttle powered by Via. Watch out our launch event here on 10/29/19. Via-Cupertino is an on-demand shuttle service providing transportation anywhere in Cupertino and to Sunnyvale Caltrain. The shuttles are comfortable, 6-passenger Mercedes Metris vans featuring Cupertino and Via logos on the doors. Wheelchair Accessible Vehicles are available.

On-Demand Transit 

On-demand transit means no schedules or routes to remember. Instead a van travels to you and takes you to your destination. After requesting a ride, the app shows the van’s location and your estimated wait time. Riders walk a short distance to meet the van to make trips direct and fast. If using the service by phone, the customer service representative will tell you where to meet the van and give you an estimated arrival time. Door-to-door service is available for disabled riders. 

How to Ride

Download the app by searching "Via" in the App Store or in Google Play. Look for the blue app icon, create an account and start riding! You can also call Via customer service (669) 201-1892 to setup an account by phone and request rides. Rides are not scheduled in advance, but arrive quickly. Seniors, students, disabled and low-income riders get a 50% discount off the flat fare. See info below on fares and available discounts.

Who Can Ride

Via-Cupertino is open to all! Children ages 13-17 can ride with parental consent, (given by a parent downloading the app and accepting the terms & conditions). Children under 13 years of age may ride when accompanied by a parent/guardian and parents are responsible for bringing the appropriate car seat for young children as required by California State law.


One-way fare: $3.50 (Senior/low-income/disabled/students ride for $1.75)

Weekly pass: $17 (up to 4 rides per-day)

4-week pass: $60 (up to 4 rides per-day)

Additional Riders: $1 (please book +1's in app or by phone, you may fill all 6 seats!)

How to Obtain a Discounted Fare

Discounted fares only apply to single fares and not to weekly or 4-week passes. Only one discount category can be used (no multiple discounts). To obtain a discounted fare email a scan of the required document to along with you full name and phone number.

Required Documents: 

1. Senior Discount: photo ID showing an age of 65+ 

2. Student Discount: valid (photo) student ID

3. Low Income Discount: Cal Fresh, or Medicare/Medicaid card

4. Disabled Discount: valid disabled placard & registration card 

Door-to-door Rides: For customers that do not have a disabled placard and desire door-to-door service please contact the project manager (contact info below). 

Service Area 

Cupertino Service Area

Additional Info

Via-Cupertino Service Hours: 

Weekdays 6am - 8pm

No phone or mobile?

Call 669-201-1892 to setup an account and ride by phone.

Where Can I Ride? 

Anywhere in the blue shaded area of the map, including to Sunnyvale Caltrain.

Project Manager:
Chris Corrao